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You have questions? We've got answers!

Our customers are our primary concern. So here are our customers' most common questions and its' solutions. Otherwise, feel free to send us an email if you don't find the answer to your question here.

FAQ'S

When will my order ship?

Expect your item within 7-10 business days of purchase. Even though our team is great at getting things going, we give our customers the expectation of a 4 day handling plus shipping times. When your order ships we'll send you an email with tracking. If you didn't get it, you can request your tracking number via email: admin@canvasmafia.com

What is your return policy?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to admin@canvasmafia.com, and we will gladly refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.

 

Do you offer bulk pricing?

We're happy to consider your request and in most cases send you a quote. Please email us at admin@canvasmafia.com with specific details.

What are all the available canvas sizes?

As we've noted before, we put great emphasis to the needs of our customers. Your satisfaction is our main concern. So for the moment, we carry our customer's most requested sizes:

  • 12 x 16, 1.5 in in Canvas Stretched Wrap
  • 18 x 24, 1.5 in in Canvas Stretched Wrap
  • 30 x 40, 1.5 in in Canvas Stretched Wrap
  • 36 x 48, 1.5 in in Canvas Stretched Wrap

What carrier do your orders ship?

Most of our orders ships through UPS and USPS.

Which forms of payment do you accept?

All our accepted payment methods are listed at the bottom of each page. We accept:

  • VISA, MASTERCARD, AMEX, Google Pay, Apple Pay, Discover and Paypal

CONTACT US

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